Manufacturer Support for Warranty Claims
If you are within the manufacturer's warranty period you may deal directly with the respective customer support regarding complaints and damages covered by the warranty agreement. In general this will secure the quickest resolution to your issue.
We are also happy to help with the processing of warranty services, but due to several dispatch routes in general the processing time will increase to 4-6 working days.
Please find in the following contact information for all manufacturers which are included in the employee PC program. We make every effort to keep all contact data of manufacturers and service partners up-to-date. However, if you should discover the need for making modifications, we would appreciate your input.
Manufacturer Overview
Enter the manufacturer's name into the search box to filter.
| Service Contact | Additional Information | |
|---|---|---|
| Acer | Acer Support Hotline |
Serial-number dependent individual warranty check through the manufacturer. |
| AOC | AOC Support Hotline |
|
| Apple | Apple Support Hotline: Smart Support Please use the Smart Support-Online-Form to place a service request and to get a free return label. |
Apple iPad & iPhone Device-/Mobile-Protection (also Premium)
|
| Asus | Asus Support Hotline |
|
| Belkin | Belkin Support Hotline |
|
| Bose | Bose Support Hotline |
|
| Buffalo | Buffalo Support Hotline |
|
| Canon | Canon Support Hotline |
|
| CAT | CAT Support Hotline |
|
| CCM | CCM Support Hotline Tel: +49 (0) 2206 / 938590-0 Fax: +49 (0) 2206 / 938590-99 E-Mail: info@ccm-international.eu Manufacturer support page |
|
| Cherry | Service Nummer: +49 9643 2061-100 Manufacturer Support Page |
|
| Contour | Contour Design Support Hotline Tel: +49 921/97033042 E-Mail: support@contour-design.com Manufacturer Support Page |
Manufacturer Warranty Period: 24 months |
| Dell | Dell pick-up and repair service |
3 year Pro Support and Next Business Day Onsite Service Please hold your Service-Tag-Number or Express-Servicecode ready |
| Dynabook Europe GmbH | Dynabook Business Laptops & Accessories Support Centre |
|
| Eaton | Eaton Support Hotline |
|
| Eizo | Five-Year-Warranty The EIZO on-site exchange service is carried out by: Eizo Support Hotline: |
|
| Epos-Sennheiser | Epos-Sennheiser Support Hotline |
|
| EPOS Gaming | EPOS Germany GmbH Manufacturer Support Page |
Manufacturer Warranty Period: 24 months |
| Epson | Epson Support Hotline |
|
| FAIRPHONE | FAIRPHONE Support Hotline |
|
| Fujitsu | Fujitsu Technology Solutions GmbH |
|
| Garmin | Garmin Support Hotline |
|
Google Support Hotline |
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| HP | Hewlett Packard Support Hotline |
|
| HONOR | Honor Support Hotline |
|
| htc | htc Support Hotline |
|
| Huawei | Huawei Support Hotline |
|
| Iiyama | iiyama Support Hotline |
|
| Jabra | Jabra Support Hotline |
|
| JBL | JBL Support Hotline |
|
| Kingston | Kingston Support Hotline |
|
| Lenovo | Lenovo Support Hotline |
|
| LG | LG Support Hotline |
LG Displays |
| Microsoft | Microsoft Hardware |
Extended Service Plan Please register your Surface here |
| Motorola | Motorola Smartphone Support |
|
| MSI | MSI Support Hotline |
Warranty period for accessories (batteries) 12 months. |
| NETGEAR | NETGEAR Support Hotline |
|
| nevox | nevox Support Hotline |
|
| OnePlus | OnePlus Support Hotline |
|
| OPPO | OPPO Support Hotline |
|
| Philips | Philips Support Hotline |
|
| QNAP | QNAP Support Hotline |
|
| RugGear | RugGear Support Hotline |
|
| Razer | Razer Support Hotline |
Garantiezeit des Herstellers: Notebooks: 24 Monate |
| R-Go Tools | R-Go Tools Support Hotline |
|
| Samsung | Samsung Support direkt: Smart Support Please use the Smart Support-Online-Form to place a service request and to get a free return label. |
Manufacturer Warranty Period: Smartphones: 24 months Tablets: 24 months Smartwatches: 24 months Other Wearables (Galaxy Buds): 12 months Accessories: from 3 to 12 months (additional information) Notebooks: 24 months |
| SanDisk | See Support information of Western Digital | |
| Seagate | Seagate Support Hotline |
Serial-number dependent individual warranty check through the manufacturer. |
| Sennheiser | Sennheiser Support Hotline |
|
| Skross | Skross Support Hotline |
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| Sony | Sony Support Hotline |
|
| Synology | Synology Support Hotline |
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| Toshiba | Toshiba Support Hotline |
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| Viewsonic | Viewsonic Technical Support |
|
| Wacom | Wacom Support Callcenter |
|
| Western Digital | Western Digital Support: Mon-Thu 09.00am - 7.00pm Fri 09.00am - 5.00pm |
|
| Xiaomi | Xiaomi Support Hotline |
|
| Xtorm | Xtorm Support |
Only Dutch contact page |
* Please note that this is a pay phone number.
Please consult the manufacturer's website for cost details.
Latest Update: August 2021