Manufacturer Support for Warranty Claims
If you are within the manufacturer's warranty period you may deal directly with the respective customer support regarding complaints and damages covered by the warranty agreement. In general this will secure the quickest resolution to your issue.
We are also happy to help with the processing of warranty services, but due to several dispatch routes in general the processing time will increase to 4-6 working days.
Please find in the following contact information for all manufacturers which are included in the employee PC program. We make every effort to keep all contact data of manufacturers and service partners up-to-date. However, if you should discover the need for making modifications, we would appreciate your input.
Manufacturer Overview
Enter the manufacturer's name into the search box to filter.
| Service Contact | Additional Information | |
|---|---|---|
| Acer | Acer Support Hotline |
Serial-number dependent individual warranty check through the manufacturer. |
| AOC | AOC Support Hotline |
|
| Apple | Apple Support Hotline: Smart Support Please use the Smart Support-Online-Form to place a service request and to get a free return label. |
Apple iPad & iPhone Device-/Mobile-Protection (also Premium)
|
| Asus | Asus Support Hotline |
|
| Belkin | Belkin Support Hotline |
|
| Bose | Bose Support Hotline |
|
| Buffalo | Buffalo Support Hotline |
|
| Canon | Canon Support Hotline |
|
| CAT | CAT Support Hotline |
|
| Dell | Dell pick-up and repair service |
|
| Eaton | Eaton Support Hotline |
|
| Eizo | Five-Year-Warranty The EIZO on-site exchange service is carried out by: Eizo Support Hotline: |
|
| Epos-Sennheiser | Epos-Sennheiser Support Hotline |
|
| FAIRPHONE | FAIRPHONE Support Hotline |
|
| Garmin | Garmin Support Hotline |
|
| hp | Hewlett Packard Support Hotline |
|
| htc | ||
| Huawei | Huawei Support Hotline |
|
| Iiyama | iiyama Support Hotline |
|
| Jabra | Jabra Support Hotline |
|
| JBL | JBL Support Hotline |
|
| Lenovo | Lenovo Support Hotline |
|
| LG | LG Support Hotline |
LG Displays |
| Microsoft | Microsoft Hardware |
Extended Service Plan Please register your Surface here |
| MSI | MSI Support Hotline |
Warranty period for accessories (batteries) 12 months. |
| NETGEAR | NETGEAR Support Hotline |
|
| OnePlus | OnePlus Support Hotline |
|
| OPPO | OPPO Support Hotline |
|
| QNAP | QNAP Support Hotline |
|
| RugGear | RugGear Support Hotline |
|
| Samsung | Samsung Support direct: Service Partner mobile devices: Service Partner for Notebooks: |
Manufacturer Warranty Period: 24 months for displays, smartphones and tablets 36 months for printers (PLU series) |
| Seagate | Seagate Support Hotline |
Serial-number dependent individual warranty check through the manufacturer. |
| Sennheiser | Sennheiser Support Hotline |
|
| Skross | Skross Support Hotline |
|
| Sony | Sony Support Hotline |
|
| Synology | Synology Support Hotline |
|
| Dynabook (former Toshiba) | Dynabook Support Hotline |
|
| Viewsonic | Viewsonic Technical Support |
|
| Western Digital | Western Digital Support: Mon-Thu 09.00am - 7.00pm Fri 09.00am - 5.00pm |
|
| Xiaomi | Xiaomi Support Hotline |
|
| Xperia | Sony Mobile Service Servicepartner: |
Sony Xperia SelfSupport (PDF) |
| Xtorm | Xtorm Support |
Only Dutch contact page |
* Please note that this is a pay phone number.
Please consult the manufacturer's website for cost details.
Latest Update: August 2021